AutomateSL, operated by 18224668 CANADA INCORPORATED, a corporation registered in Canada ("we", "us", "our"), explains how it collects and uses information through the BusTrack driver app, the BusTrack boardman app, and this website. We collect only what we need and never sell personal information.

1. Information We Collect

• Drivers: Phone number (used for sign-in and security verification codes); bus plate number, route name, and optional driver name; queue activity records with timestamps (when added to line, departed, marked absent, or reordered); location data ONLY while actively logged into a shift, including when the phone screen is locked, until the driver explicitly ends the shift or the system daily cutoff of 11:50 p.m. local time (no location data is collected while off shift); and a mobile device notification token.
• Boardmen: Account details and boardman actions logged with timestamps; plate numbers and optional driver names entered onto the board (including drivers who do not use the app).
• Website Visitors: Information submitted voluntarily through our online intake and audit forms.

2. How We Use Information

We use collected information solely to:

• Run and maintain the digital queue system;
• Send push notification turn alerts to drivers;
• Maintain a transparent, time-stamped history log to settle line disputes fairly;
• Power safety features, such as alerting nearby drivers in emergency scenarios;
• Generate aggregate operational reports for the driver's association;
• Improve mobile app stability and feature set; and
• Respond to direct online form enquiries.

3. Who We Share Information With

Information is shared strictly on a need-to-know operational basis:

• Your Association: Queue activity history and administrative operational reports.
• Other Stand Drivers: Drivers on the same active stand can view plate numbers and queue positions.
• Service Infrastructure Providers: Core cloud platform infrastructure (such as Google Firebase for database storage, sign-in, and push notifications) and SMS delivery networks for sign-in verification codes.
• Legal Requirements: When strictly required by applicable law or to protect user physical safety.

We do not sell personal information or use collected data for advertising purposes.

4. Data Retention

We retain queue history for as long as the relevant association utilizes BusTrack. Location data is retained only as long as necessary for live queue operations and system auditing. Personal data is deleted or anonymized upon request, unless legal compliance requires retention.

5. Your Choices & Controls

You hold complete control over device permissions:

• End your shift at any time in the app to immediately cease location tracking.
• Disable location or notification permissions in system settings.
• Request access to, correction of, or deletion of your personal information.
• Drivers without the mobile app can still be added by the boardman by plate number.

6. Security Measures

We employ reputable enterprise cloud providers, end-to-end encrypted network transmission (TLS/SSL), and strict administrative access controls to safeguard data.

7. Children's Privacy

Our services and mobile applications are built exclusively for licensed commercial drivers and boardmen, and are not directed at anyone under 18 years of age.

8. Policy Updates

We may update this policy periodically. Revisions will be indicated by an updated Effective Date above, with prominent notifications posted within mobile applications for material changes.